Print Management

Most multifunction systems today come equipped with advanced access controls. Despite having a large breadth in functions, these controls are actually very easy to use. Plus, by monitoring print usage, you can reduce your costs greatly by supervising usage by department, work group, or even individuals.

Access controls work in conjunction with the security features of your multifunction to set up PIN codes or card-access for desired users. By requiring every user to log in to the multifunction, you can get a clear report on how the device is being used. You can also set authorizations based on access groups. For example, you may want your Marketing Department to have access to color printing, but feel it would be unnecessary for the Sales Department. With access controls, you can minimize unnecessary color printing and reduce your costs.

Effective print monitoring also allows you to create defaults for certain access groups. You can set print jobs to automatically duplex (two-sided printing) to help save paper. This is a quick and easy solution that will yield instant results.

One way to control your costs for color printing is to charge them back to those who are doing the printing. Charging back these costs can help reduce operational costs in two ways.
1. Internal users who are billed for all or some of their color printing are likely to be more aware of, and more mindful about, how much they print—and, as a result, more judicious in their use of printing resources. This can result in less usage.
2. By billing external users, organizations can eliminate, or at least significantly reduce, the color printing and copying costs that they normally absorb on behalf of their clients or patrons.

Making copies isn't brain surgery, but at Florida's Health First chain of hospitals it had become what chief information officer Richard Rogers describes as a "convoluted mess." Nursing stations were overrun by copiers, fax machines, and printers, taking up precious counter space and impeding day-to-day operations.

If getting to (or away from) the machines was a chore, so too was keeping them running. There was no consistent process for ordering toner — departments purchased from a range of suppliers, sometimes buying poor-quality reconditioned cartridges. Some nursing units stocked up on a year's supply at a time, others bought on a more ad hoc basis, and no one knew what anyone else had on hand.

Rogers sought a cure in so-called managed print services, a form of outsourcing that addresses the rationalization of office equipment and its maintenance. Lexmark International won the bid, and its consultants set about analyzing document output patterns throughout the company. They replaced many single-function machines with strategically placed multifunction devices that print, copy, scan, and fax. They also rolled out a system that automatically reorders supplies when needed with no hospital-staff involvement. As a result, Rogers says that hard costs alone have dropped from 3.1 cents per image to 1.4 cents per image.

November 17, 2008 -- A new study from the Photizo Group captures the nuances and preferences of the Western European Managed Print Services (MPS) market. The Western European MPS Decision Maker Tracking Study™ is the first dedicated research into managed print services in France, Germany and the UK. The first-of-its-kind study is available now.

"The practice of managed print services can be adopted by companies anywhere, but priorities, concerns and preferences can and do vary, according to our research. As vendors pursue MPS opportunities, this information can guide their efforts in productive directions. Companies in these countries considering MPS contracts will also benefit from understanding how others in their markets are evaluating and adopting MPS," said Ed Crowley, founder and president of the Photizo Group.

As the business environment becomes more competitive and profit margins become slimmer, the need for companies to become more efficient and cost-effective has never been more important.

While some business expenses are easy to calculate and control, others can be just as elusive. For instance, the often overlooked cost associated with printing.

It’s important to realize that the cost of printing goes beyond paper, ink and toner consumption. Other contributing factors to this necessary expense include the type of printer being used, wear and tear on the unit, maintenance costs and depreciation. All of which must be considered and added to the cost of each page printed.

Once accurate information has been gathered, end-user waste can be identified and eliminated. In addition, costs can be further defrayed by billing the appropriate department or client for each printed page.

By Corey Smith

When considering the many costs that an organization has to expend, one of the most mis-understood is that of printing costs.

The Gartner Group estimates that as much as 30% of organizations' print costs can be eliminated with simple print device management.

The challenge organizations have is that often there is a division of responsibility for purchasing print devices and supplies for those print devices. Different departments have different responsibilities when it comes to creating efficiencies and cost control strategies.

I have spoken with many IT directors that simply don't care how much printer supplies costs. The cost can be 15 cents for a b/w print and 50 cents for a color print but as long as the cost of acquisition of the device is low, they will buy it.

One of of the most common, untracked costs associated with most organizations is the cost of printing and reproducing documents.

In most offices, employees have the ability to print any quantity of documents they choose. When the printer or multi-function system runs out of toner or paper, they simply order more. Many organizations have multiple printers to order toner for. They have inkjets and laserjets. They have personal printers, workgroup printers, department multi-function systems and often will have production level equipment.

There often is no clear strategy on how to contain those supply costs.

But supply costs aren't the only costs associated with printing. The acquisition cost may be nominal, but the servicing of that piece of hardware can be very costly. It can be time consuming for an IT professional to manage the various problems that will inevitably arise with these devices. Problems as simple as a paper jam to as complex as replacement of roller, gears or other internal parts.